Question 1

How does the review step work in ScriptMotion?

Accepted Answer

Once a video is generated, you create a tokenized review link from the video page and share it with your client or internal reviewer. The recipient opens the link in a browser, watches the video, and either approves it or leaves feedback. All comments and the approval status flow back to your dashboard in real time, ending the back-and-forth email chain entirely.

Question 2

Can I share a review link with a client who is not a ScriptMotion user?

Accepted Answer

Yes — that is the primary use case. Review links are tokenized URLs that work for anyone with the link, without requiring a ScriptMotion account, sign-up, or login. Your client clicks the link, watches the video in the browser, and leaves comments or approves it. The token-based access is secure and scoped to that specific review session.

Question 3

Can reviewers leave timestamped per-frame comments?

Accepted Answer

No — the current review surface supports overall feedback comments on the video, not per-frame or timestamped comments tied to specific moments in the playback. Reviewers can write detailed text feedback and your team sees all comments in one place on the dashboard. Per-frame commenting is on the roadmap but is not shipped today, so plan reviews around overall feedback rather than timecoded notes.

Question 4

What feedback options do reviewers have?

Accepted Answer

Reviewers see a clear two-action interface: approve the video, or leave detailed feedback. The comments box accepts free-form text describing what needs to change, what works, or what should be tested differently. All feedback is captured and surfaced back to your team in one place, so you can act on the notes without manually consolidating email threads or chat messages.

Question 5

Do approvals trigger anything downstream, like export?

Accepted Answer

An approval marks the video as approved in your dashboard and notifies your team. The export and delivery steps are still initiated by your team rather than automatically triggered, which gives you control over final platform-specific exports. Future automation around triggered exports on approval is on the roadmap, but today approval is a clear status change that unblocks your team's next step.

Question 6

Do reviewers need to create an account?

Accepted Answer

No. The whole point of tokenized review links is to remove friction from client review. Reviewers click the link, watch the video, and leave feedback or approve — no sign-up, no email verification, no password. The token authenticates the session. Your team retains full account-backed access for managing reviews, while clients get a zero-friction experience that fits how agencies actually work with clients.

Client approvals without the email chain.

Generate Link

Client Reviews

Approved

Shareable Review Links

No Login Required

Comments & Feedback

Approve or Feedback

Frequently asked questions

End the email chain today.