Billing Issues

Resolve common billing, payment, and subscription problems.

beginnerAdmin3 min readUpdated 2026-02-01

Common Billing Issues

Tip

Always check your invoice history in Settings > Billing before contacting support about charges. The invoice detail page shows exactly what you were charged for.

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Billing Issues

Common Billing Issues

My payment failed. What should I do?

My credits didn't refresh this month.

I was charged more than expected.

How do I get a refund?

Can I switch from monthly to annual billing?

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